Insolvency of Active River Cruises B.V.
30/06/2020 - On 30/06/2020, Active River Cruises B.V. reported insolvency to VZR Garant.
It is important that you make no further payments to Active River Cruises B.V., even if another party asks or advises you to pay an outstanding amount. VZR Garant will not reimburse any payments made to Active River Cruises B.V. after 30/06/2020.
More information will follow later. If you paid by credit card or PayPal, we request that you first contact your credit card company for a refund.
You can email your question to us at info@vzr-garant.nl. Due to the volume of questions, we kindly request that you do not contact us by phone.
Latest news
The benefits for you
Full protection
Your booking payment is protected by VZR Garant, an approved guarantee fund.
Relax and enjoy
Both before and during your trip, you can relax and enjoy yourself thanks to the certainty VZR Garant gives you.
Secure and reliable
Experience the sense of security you get from an approved guarantee scheme that complies with all applicable requirements.
Information about members
Instant access to all VZR Garant member organisations. If you have any doubts, please contact us.
Want to look for an organisation?
All members of VZR Garant are listed on this website. Check here to see whether the organiser of your trip has signed up to our guarantee scheme.