Questions frequently asked by travellers
Below are the most important questions travellers ask about VZR Garant, along with answers. Find out all about the assurances our guarantee scheme provides and read about what to look out for. Read through the questions and answers below.
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Latest news
03-04-2026
Participation of Chateauroux Charter terminated
The board of VZR Garant has decided to terminate coverage for package travels, linked travel arrangements and travel services sold by Chateauroux Charter as of 03-04-2026…
Read more >20-03-2026
Financial insolvency of Flehen Travel B.V.
On 19-03-2026, Flehen Travel B.V., also operating under the trade names Loopend Vuurtje and Cruise2Travel, was declared bankrupt by the District Court of Gelderland…
Read more >19-11-2025
How much can I pay in advance for my booking?
Find out what is covered by the VZR Garant guarantee fund and what to look out for when paying for your trip…
Read more >14-11-2025
Coverage on trips by Buffel Outdoor Activities B.V. suspended
The Board of VZR Garant has decided to suspend the coverage on package holidays, linked travel arrangements, and individual travel services sold by Buffel Outdoor Activities B.V.…
Read more >31-10-2025
Coverage on trips by Flehen B.V. suspended
Last updated 13-03-2026. The Board of VZR Garant has decided to suspend the coverage on package holidays, linked travel arrangements, and individual travel services sold by Flehen B.V.…
Read more >18-03-2023
HappyRail Holidays B.V. is no longer a member
The VZR Garant membership of HappyRail Holidays B.V. has ended.…
Read more >08-04-2022
Extension of temporary arrangement for vouchers
On 6 April 2022, the Board of VZR Garant decided…
Read more >21-12-2021
Extension of temporary arrangement for vouchers
On 20 December 2021, the Board of VZR Garant decided…
Read more >06-10-2021
Extension of temporary arrangement for vouchers
On 1 October 2021, the Board of VZR Garant decided…
Read more >08-07-2021
Extension of temporary arrangement for vouchers
On 6 July 2021, the Board of VZR Garant decided…
Read more >VZR Garant members
Want to look for an organisation?
All members of VZR Garant are listed on this website. Check here to see whether the organiser of your trip has signed up to our guarantee scheme.