VZR Garant Privacy Statement

June 2019

1. Privacy Statement

When you use the website vzr-garant.nl, your data will be recorded. All personal information you provide to us will be treated with the utmost care and confidentiality. We will only use personal information in accordance with the purposes described in this Privacy Statement and make every effort to protect the collected data. In this Privacy Statement, we inform you about the data we collect and the purposes for which we do so.

2. Data, Purposes, and Legal Basis of Data Processing

In order to ensure that you can use the contact options on our website, we process certain data from you. This includes the following information:

  • Name
  • Company name
  • Email adress
  • Phone number

We process this data for the purpose of (i) answering your questions or addressing any complaints and/or (ii) sending you requested information. In the context of these purposes, we do not collect more data than necessary for providing a good service. Additionally, we use your information to provide you with relevant offers, such as an offer for a guarantee scheme, if applicable. Processing this data is necessary to properly handle your request, question, or complaint.

3. Provision and Retention Periods

To the extent that we use independent IT service providers for the execution of our services, these IT service providers are considered processors under the GDPR, and we are the data controller. We will make appropriate arrangements with these processors regarding the processing of data through data processing agreements. The access rights of our employees to the provided data are function-related. The employee only has access to data that is relevant for performing his or her duties correctly. We do not retain data longer than strictly necessary for the purposes described in this Privacy Statement.

4. Correction and Deletion of Data

We respect your rights regarding your data. This includes the right to access the data we process about you, including an overview of the registered data, and the possibility to object to processing. You also have the right to request rectification or deletion of your data. We will make efforts to accommodate your requests for data processing restriction and data portability.

Requests to exercise the aforementioned rights can be addressed to us via info@vzr-garant.nl. We will respond to your request within four (4) weeks. Even if your request is not honored, we will inform you accordingly.

5. Cookies and Website

We use cookies. By changing the settings of your browser, you can allow or prevent the use of cookies. Using analytical cookies, we collect and analyze data related to the use of this website, such as the chosen domain name, the number of hits, visited pages, and the duration of a user session. This data is used, among other things, to optimize our website and offer relevant information on selected pages.

6. Third-Party Websites

Our website may contain links to websites of other companies and institutions. Each company or institution establishes its own privacy policy. Our Privacy Statement only applies to our website and business operations and does not apply to third-party websites.

7. Contact

If you have any questions or comments about this Privacy Statement or how we handle data, you can contact us via info@vzr-garant.nl.

8. Changes to the Privacy Statement

We reserve the right to make changes to this Privacy Statement. It is recommended to regularly consult this Privacy Statement to stay informed about these changes.

Want to look for an organisation?

All members of VZR Garant are listed on this website. Check here to see whether the organiser of your trip has signed up to our guarantee scheme.