Extension of temporary arrangement for vouchers

30/09/2020 - From 16 March 2020, vouchers (which meet the conditions) issued by tour operators signed up to VZR Garant for travel cancelled due to the coronavirus will be covered by the VZR Garant guarantee scheme. Originally, this temporary arrangement was due to expire on 30 September 2020.

On 30 September 2020, the Board of VZR Garant decided to extend this temporary arrangement by four weeks. This means that up to and including 31 October 2020, participants in the VZR Garant guarantee scheme can issue vouchers for travel cancelled due to the coronavirus and that such vouchers will be covered by the guarantee scheme, subject to the conditions previously communicated. These conditions can be found here. For the sake of completeness, we would like to emphasise that vouchers can only be issued for those bookings that the coronavirus (or consequences thereof) will make it impossible to fulfil. Vouchers may not yet be issued for bookings that it may still be possible to fulfil.

Read here which conditions the voucher needs to meet in order to be covered by VZR Garant's guarantee.