Extension of temporary arrangement for vouchers

31/07/2020 - From 16 March 2020, vouchers (which meet the conditions) issued by tour operators signed up to VZR Garant for travel cancelled due to the coronavirus will be covered by the VZR Garant guarantee scheme. Originally, this temporary arrangement was due to expire on 31 July 2020.

On 31 July 2020, the Board of VZR Garant decided to extend this temporary arrangement by four weeks. This means that up to and including 31 August 2020, participants in the VZR Garant guarantee scheme can issue vouchers for travel cancelled due to the coronavirus and that such vouchers will be covered by the guarantee scheme, subject to the conditions previously communicated. These conditions can be found here. For the sake of completeness, we would like to emphasise that vouchers can only be issued for those bookings that the coronavirus (or consequences thereof) will make it impossible to fulfil. Vouchers may not yet be issued for bookings that it may still be possible to fulfil.

Read here which conditions the voucher needs to meet in order to be covered by VZR Garant's guarantee.

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The benefits for you

Full protection

Full protection

Your booking payment is protected by VZR Garant, an approved guarantee fund.

Relax and enjoy

Relax and enjoy

Both before and during your trip, you can relax and enjoy yourself thanks to the certainty VZR Garant gives you.

Secure and reliable

Secure and reliable

Experience the sense of security you get from an approved guarantee scheme that complies with all applicable requirements.

Information about members

Information about members

Instant access to all VZR Garant member organisations. If you have any doubts, please contact us.

Want to look for an organisation?

All members of VZR Garant are listed on this website. Check here to see whether the organiser of your trip has signed up to our guarantee scheme.